Job Description
If working for one of the largest insurers in the world with excellent employee benefits and a diverse working culture appeals then we would love to hear from you!
This is an exciting opportunity for someone who is passionate about client service, motivated and inquisitive.
Role Purpose
- Support the underwriting teams in delivering a high quality client service by taking ownership of the operational functions of the team allowing them to focus on production and underwriting.
- Ensure consistently accurate processing across CGM by adopting the right first time principle (100% data quality checking prior to booking)
- Ensure that new and renewal business and endorsements are processed to agreed service standards
Key Responsibilities
- Build good working relationships with underwriting teams and ensure that underwriting management are regularly communicated with and kept updated on appropriate issues.
- Manage the flow of bound risks received from the underwriters through to the Operations offshore team by completing booking instructions.
- Ensure all submission and quotes are logged on the system in a timely fashion and ensure the Underwriters are following up with any declinatures or Quotes NTU’d.
- Assist with recording all new business, renewals and endorsements accordingly.
- Ensure all processing and credit control queries are answered within SLA/ agreed time frames.
- Provide general assistance to underwriters with all administrative duties as agreed with the Operations Team Leader.
- Collaborate closely with brokers upon request in addition to internal departments such as credit control, claims and compliance.
- Work in conjunction with the booking and underwriting teams to ensure efficient working practices are in place e.g. identifying process improvements, providing feedback to reduce rework or errors and escalate any blockages to the Operations Team Leader where vital.
- Work within the framework of Chubb ethical and service standards.
- Any other ad hoc duties allocated by the Operations Team Leader.
Qualifications
Knowledge & Experience
- Minimum A level standard (or equivalent).
- Proficient in Microsoft Office.
- Expected to undertake training/progressing through professional examinations.
We Offer In Return!
- Competitive salary & pension scheme, 25 days annual leave plus ability to purchase 5 additional days, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings.
- Employee resource groups: Gender Equality Network, Abilities & Wellbeing, Social Mobility, Parents & Carers, Pride Network, Cultural Awareness Network.
- Networking, mentoring & development opportunities, 1 day annual Charitable leave, Cycle to work scheme, Active Sports & social committee, Employee Assistance program
Integrity. client focus. respect. excellence. teamwork
Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.
Diversity & Inclusion. At Chubb we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
