Introduction
Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview
Are you an experienced benefits technology professional looking to make a significant impact? Arthur J. Gallagher, the third largest insurance brokerage company in the world, is seeking a dynamic and proactive Flexible Benefits Consultant to join our Client Technology team.
How you'll make an impact
As a Flexible Benefits Consultant, you will deliver advice and services to a portfolio of existing Delta+ (flexible benefits) clients and generate new business. This role encompasses service delivery and client management, with an expectation of a 75/25 ratio respectively.
Key Responsibilities:
- Act as the client manager for a portfolio of clients.
- Provide advice on all aspects of flexible benefits, including scheme design and ongoing management.
- Manage and deliver new business opportunities for new and existing clients.
- Proactively identify and lead the delivery of new propositions and services across the team.
- Produce or oversee the production of all reports, documents, and communications with clients regarding scheme design and advice.
- Maintain and share appropriate technical knowledge with the wider team.
- Provide advice on the effects of actual or anticipated changes in law or employee benefit practices.
- Build effective relationships with other internal staff/teams that work with the client, providing support where required.
- Support clients with changes, offering guidance on system functionality and suggesting improvements.
- Gather and maintain/update requirements documentation such as plan design documents, importer, and payroll specifications.
- Identify out-of-scope changes, raise changes to implementation for impact assessment, and create change request documentation for clients.
- Create any change request documentation needed for development/branding changes and follow through to delivery and client sign-off.
- Support clients with testing, liaise with implementation on testing fails, and update testing logs.
- Arrange and lead post-enrolment review meetings, including presenting take-up stats, survey results, and lessons learned feedback.
About You
- Significant experience dealing with benefits technology in a similar role.
- In-depth knowledge of provider benefit propositions.
- Experience advising clients on flexible benefits technology and solutions.
- Understanding of wider employee benefits services to enable cross-selling.
- Ability to build the profile of the Client Technology team within Buck/Gallagher.
- Excellent communication skills.
- Ability to prioritise, organise, and carry out tasks within deadlines.
- Strong numeracy and literacy skills.
- Proactive and a team player.
- Attention to detail.
- Computer literate.
- Commercially minded.
- Management skills.
#LI-TM2
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
- Income protection, we’ll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance
Other benefits include:
- Three fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back-up family care
- And many more…
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.
We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.
Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
