The Role
Department: Human Resources
Location: London or Manchester
Role: HR Communications & Engagement Manager
Thrive in a team where you feel heard and you belong, working with supportive, collaborative and humble colleagues. Learn and progress as you drive transformation and optimise our business operations, making a real impact in shaping and improving the future of our firm.
The Role
The post holder will play a crucial role in fostering a positive organisational voice, driving engagement and adoption of HR systems, processes and strategic initiatives through communication strategies. They will be responsible for developing and implementing global communication plans that support the effective delivery of key people messages, providing a consistent tone of voice and delivering messages in the context of our people value proposition and broader firm priorities. Reporting to the Head of Organisational Development, this new role will sit in the global Organisational Development team and work closely with the HR Innovation Hub, People Operations, Employer Brand and Global Communications teams.
Key Responsibilities
- Work closely with internal stakeholders and teams to develop and implement internal communication and engagement campaigns on a range of areas, from HR systems, processes and cyclical HR activities to strategic initiatives
- Create and distribute impactful internal communications, tailored to the needs of employees and leaders to keep them informed and engaged on key people matters
- Draft communications for delivery through a variety of channels, such as emails, newsletters, MS Teams communities, presentations and the intranet
- Own and maintain the global HR communications plan, proactively planning ahead to ensure effective delivery
- Provide comms support for broader Organisational Development projects and initiatives as required
- Proactively identify and communicate linkages between projects and activities, including firm strategy and priorities, to create a consistent narrative
- Continually review and adapt communication and engagement practices to support the evolving needs of the HR function and firm
- Develop a technical knowledge of Clyde & Co's brand and communication guidelines to ensure communications are consistent across the firm
- Collaborate with HR teams to address feedback and concerns through communication channels
- Build relationships with HR leaders and other stakeholders to establish credibility and support the adoption of new HR programmes and initiatives
- Monitor and analyse the effectiveness of communication efforts through defined metrics
- Continuously strive to improve and innovate communication strategies and processes
Essential Skills and Experience:
- Proven experience in delivering engagement and communications campaigns, strategies and content
- Excellent copywriting and communication skills, with the ability to craft clear and impactful messages for different audiences
- Strong interpersonal skills and the ability to work collaboratively with cross-functional teams and stakeholders
- Knowledge of best practices and industry trends, including emerging technologies
- Self-starter and adaptive to change
- Adept at managing multiple projects
- Strong organisation and planning skills
- Commercially aware
- Understanding of HR practices and trends (desirable)
- Experience of SharePoint Online software (desirable)
- Graphics/creative design experience (desirable)
The Firm
Clyde & Co is a leading global law firm, specialising in the sectors that underpin global trade and commercial activity, namely: insurance, transport, construction, energy, trade and commodities. It is globally integrated, offering a comprehensive range of contentious and non-contentious legal services and commercially-minded legal advice to businesses operating across the world. Clyde & Co is committed to operating in a responsible way. This means progressing towards a diverse and inclusive workforce that reflects the diversity of its communities and clients, using its legal skills to support its communities through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment. The firm has 480 partners, 2400 lawyers, 3200 legal professionals and 5000 people overall in over 60 offices and associated offices worldwide.
Our Values
Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for our clients and our firm. We:
- Work as one We are a globally connected team of talented people who act with a firm-first mentality to achieve success
- Excel with clients We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we do
- Celebrate difference We help each other to be at our best and believe our differences result in greater achievement
- Act boldly We seek new opportunities, take action and learn as we go, recognising that curiosity drives our development and contributes to growth
Business Services Competencies
Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations.
The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas:
- Technical Excellence
- People and Team
- Client/Stakeholder Relationships
- Service Delivery and Commercial Awareness
- Personal Effectiveness
This is the job description as constituted at present; however the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business.
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