Lloyd’s is the world’s leading insurance andreinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world.
Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.
Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us.
The Global Marine Services & Broker Oversight (GMSBO) team, within Global Regulatory & Network Engagement, is responsible for delivering and overseeing the following key client and market oversight services:
- Lloyd’s Brokers – managing the registration of any new Lloyd’s brokers as well as providing ongoing oversight (as and when appropriate).
- Open Market Correspondents (OMCs) – managing the registration and renewals of OMCs.
- Lloyd’s Agency network – a global network of Lloyd’s Agents that provides independent marine surveying and claims adjusting services to the Lloyd’s market and the global insurance industry and its customers.
- Lloyd’s Salvage Arbitration Branch / Lloyd’s Open Form - a trusted internationally recognised agreement that seeks to promote safety of life at sea, by enabling the immediate mobilisation of salvage services, resulting in the limitation of environmental damage, minimised loss to property and a reduction in any delay to the voyage, that in-turn supports and enables the prompt continuation of commerce.
As an Associate, you will be responsible for supporting the delivery of the Global Marine Services & Broker Oversight team’s core goals and objectives.
Accountabilities include:
- Proactively supporting all stakeholders (internal and external) in their interaction and utilisation of the market services managed by the Global Marine Services & Broker Oversight team, including:
- Lloyd’s Broker registration and oversight
- Open Market Correspondent registration/renewal and oversight
- Lloyd’s Agency network
- Lloyd’s Open Form
NB. This FTC role will primarily be supporting the Lloyd’s Broker registration and oversight and Open Market Correspondent registration/renewal and oversight.
- Providing a high quality of support when working with market participants, including Lloyd’s Managing Agents, Lloyd’s Agents, Lloyd’s Brokers, Lloyd’s Open Form stakeholders, Open Market Correspondents and other third-parties including Lloyd’s List Intelligence.
- Resolving (problem solving) and responding to client queries and being accountable for escalating to the appropriate authority when required.
- Managing workloads in line with operational KPIs/SLAs.
- Liaising and collaborating with SMEs across Markets, and externally if required, to ensure timely resolution and completion of work items in line with service delivery objectives.
- Liaising with other Lloyd’s teams to share insights and identify opportunities to optimise the effectiveness of Lloyd’s operations.
- Supporting the Head and GMSBO leadership team, in providing support on a range of strategic and operational priorities.
- Supporting the wider Global Regulatory & Network Engagement team in ensuring that appropriate mechanisms are in place to promote communication and information sharing across the Corporation, using internal collaboration tools, reports, and presentations.
- Liaising and interacting with a variety of internal stakeholders across Global Regulatory & Network Engagement and Corporation teams to ensure the successful delivery of own and team objectives and being a strong ambassador for the GMSBO team’s role and purpose.
- Complying and working to any suitable Global Regulatory & Network Engagement or regulatory service standards.
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Diversity and inclusion are a focus for us – Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website.
We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.
By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.
Should you require any additional support with your application, or any adjustments, please click the following link;
https://cleartalents.com/apply/lloyds-msa1645695881
Please note, clicking on this link does not register your application for the vacancy
