Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
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Commercial Claims Handler
Job Location: United Kingdom
Job Type: Permanent
Remuneration: Competitive salary based on skills, experience, and qualifications
We have a new opportunity for a Commercial Claims Handler to join our Focal Point team
An opportunity has arisen in our Commercial division where we deal with desktop property claims for Insurers and MGAs, typically with regard to SME Commercial Combined policies.
You will be an integral part of our Commercial claims offering, expertly dealing with claims whilst building and maintaining relationships with the key parties involved.
Successful applicants should have a solid background in commercial property desktop claims handling and a proven track record in delivering exceptional customer service.
We will support you every step of the way, providing excellent training to assist you in meeting your full potential. Career progression within the Commercial team is also encouraged for those looking for a future career in loss adjusting.
The role will involve working closely with our Commercial Adjusters, developing relationships with our clients, expertly supporting their customers, guiding them through the claims process, arranging site visits where required, producing repair scopes where appropriate (utilising our digital estimating tool) and liaising with suppliers and contractors to bring each claim to a swift and successful outcome.
You will have/will be
- Excellent customer service skills within an office environment
- Commercial claims experience is essential
- Buildings desktop claims experience would be an advantage in addition to some business interruption exposure
- Proven ability to work on your own initiative as well as part of a team
- Strong organisational skills and the ability to prioritise your workload
- Strong communication skills - both written and verbal
What we’ll give you for this role:
Remuneration & more
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme
- Holiday allowance of 25 days plus bank holidays
- 35 hour week
Health & support
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Group Income Protection
Other benefits
- Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Discounts on various products and services
This isn't just a position, it's a pivotal role in shaping our industry
At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.
Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.
Next steps for you:
Think we'd be a great match? Apply now – we want to hear from you.
As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications, and may select some applicants for an interview (which may be virtual, or in-person).
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Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
