Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
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Surveying Administration Assistant
Be the essential support that keeps our projects on track.
Job Location: Home-based with occasional travel to Solent office
Job Type: Permanent
Remuneration: Competitive salary based on skills, experience, and qualifications
We have a fantastic opportunity for a Surveying Administration Assistant.
As a Surveying Administration Assistant in our Building Consultancy Division, you will ensure every project progresses on time. You will support surveyors in the field and ensure effective communication between clients, customers, suppliers, and contractors.
As an industry leader in insurance claims management, you will have access to a variety of technologies to support you and enhance the customer journey. Your role involves managing administrative tasks alongside the surveyors, ensuring adherence to service standards, and quality-checking reports before issuing them to stakeholders.
Your key responsibilities will include:
- Managing the administrative side of each project to ensure new work, site visits, tasks, and milestones are always up to date.
- Assessing each project to ensure all information is available for the surveyor to progress through various stages in accordance with service standards.
- Handling correspondence daily, including responding to customers, clients, surveyors, and suppliers via telephone, email, or letter, as appropriate to progress the project.
- Maintaining individual project plans and target dates accurately at all times.
- Keeping systems data in line with company standards and the Data Protection Act.
- Reviewing outstanding projects to ensure all required actions are taken to progress to the next stage.
- Collaborating with relevant surveyors to meet service standards and maintain fee production.
The skills you will have when you apply:
- Previous customer/client handling experience.
- Previous administration experience.
- Numeracy skills and confidence working with figures.
- Proficiency in IT and keyboard skills.
- Empathy towards customers.
Desirable skills:
- General knowledge of building terms and methods, and the ability to relay this information to customers.
- General knowledge of property insurance.
What we’ll give you for this role:
Remuneration & more:
- Competitive salary based on skills, experience, and qualifications.
- A Self Invested Personal Pension Scheme (SIPP).
- Holiday allowance of 25 days plus bank holidays.
- Flexible working from our office or your home.
Health & support:
- Private healthcare plan (including pre-existing conditions).
- Life assurance.
- Group Income Protection.
Other benefits:
- Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications.
- Employee assistance programme for employee wellbeing.
- Discounts on various products and services.
This isn't just a position; it's a pivotal role in shaping our industry.
At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.
You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.
Next steps for you:
Think we'd be a great match? Apply now – we want to hear from you.
If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex, or sexual orientation.
After the closing date, we will review all applications and may select some applicants for an interview (which may be virtual or in-person).
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
