Transformation and Change Lead
UK, France, Poland
As AXA XL continues to invest in its end-to-end capabilities, the Transformation and Change Lead will oversee the implementation of cross-functional initiatives, i.e., complex programs of high USD investments that require the involvement and/or impact of more than one function or business unit.
The Transformation and Change Lead will ensure that programs are managed in a holistic fashion and technology deliverables as well as operational / business deliverables are met.
DISCOVERyour opportunity
What will your essential responsibilities include?
- Project initiation: Set up and launch the program/project working closely with key stakeholders across business, technology and other functions (TCD and non-TCD) on program charter, program structuring (including Agile product teams), milestone and project planning/roadmap, KPI definitions. Establish governance structure and onboard project sponsor(s).
- Program Execution: Work closely with workstream leads/business product owners of agile teams and other project managers (e.g., GT project managers) on the execution and monitoring of against milestones, KPIs and budget (incl. savings tracking).
- Change Management: Identify key change management steps throughout the project life cycle and ensure that change management activities are appropriately followed to ensure success of the program. Involve Change Management Expert as needed.
- Issue Resolution: Identify and formalise any key issues and risks. Drive resolution and raise key decisions to the appropriate governance committee.
- Program Reporting: Manage overall communication to all stakeholders (program sponsors/Steering Committee and AXA XL Project SteerCo/AXA Group SPC (where applicable), Business Engagement Leader / Manager.
- Program Management Frameworks: Drive a number of internal initiatives to help build, expand and strengthen the program management capability throughout the organisation. This can include establishing of key program management frameworks, development and sharing of best practices and lessons learned and training etc.
- Knowledge Sharing among Transformation & Change team: Share expertise on program executions by partnering with other transformation and change managers as needed to drive cross-pollination of knowledge.
- Subject Matter expert: Bring focused technical or topical expertise and knowledge to the team
- Team Development: Providing apprenticeship and coaching to junior colleagues to help develop their program management skills, including sharing knowledge and experience, giving frequent feedback and creating opportunities for team members to learn and grow. Provide coaching on specific program assignments
- Expected to lead large scale programs independently
In this role, you will report to the Europe/UK Team Lead.
SHARE your talent
We’re looking for someone who has these abilities and skills:
- Well-established experience in managing large scale programs covering multiple dimensions (LoBs, geographies, or functions) and complexity
- Knowledge and significant prior experience in working in an Agile environment.
- Proven people mentoring skills and managing by influencing and coordinating large senior stakeholder teams independently
- Previous experience in internal or external consulting a plus
- Excellent organisational and time management skills, communication and presentation skills experience in communicating with Senior Management
- Established business acumen, coupled with technology knowledge and expertise in software development life cycle to challenge appropriately business demands
- Effective interpersonal and collaboration skills to drive alignment with various functional/BU stakeholders
- Proven negotiation skills, influence and creativity to achieve successful outcomes around scope, schedule, costs/budget, issues/risks, and resources
- PROSCI certified would be a plus or extensive experience in change management
