Job Title: Head of Underwriting Services & Fraud
Contract Type: Permanent, Part Time, Full Time, Job Share option available
Salary Range: Circa £130,000 Dependant on experience
Location:Hybrid within the UK with the expectation for travel between Ageas offices.
Closing Date for applications: Friday 20th March
Head of Underwriting Services & Fraud: We’re entering a pivotal and exciting phase at Ageas, bringing teams together through a period of integration and transformation that will shape the future of our organisation. To support this journey, we’re looking for an exceptional leader—someone who thrives on operational change, inspires people through transition, and brings strategic clarity to a complex and evolving landscape.
As our Head of Underwriting Services & Fraud, you will play a central role in evolving our underwriting, fraud, reinsurance and governance capabilities for the “new world” post‑integration. You’ll create stability through leadership, establish momentum in times of change, and set the direction for what high‑performing central underwriting looks like in the years ahead.
This is a senior, highly influential role—ideal for someone who is energised by innovation, unafraid to challenge existing norms, and able to confidently represent their function at Board and Executive forums.
Main Responsibilities as Head of Underwriting Services & Fraud:
- Forge powerful, purpose‑led partnerships across the organisation, enabling innovative solutions that create meaningful value for both our customers and Ageas.
- Provide visionary leadership to the Underwriting function, inspiring teams to deliver our strategy with clarity, confidence, and a relentless focus on great customer outcomes.
- Champion a bold and coordinated approach to fraud prevention and detection, uniting teams behind a shared mission to protect our customers and our business.
- Serve as a trusted expert and advisor, empowering Underwriting and Claims with insight that shapes decisions, strengthens strategy, and drives positive change.
- Work closely with Data and Data Science teams to leverage AI, ML and emerging technologies, setting the long‑term strategy for advanced fraud detection.
- Lead the Reinsurance function with strategic thought and commercial rigour, securing programmes that strengthen our resilience and support sustainable growth.
- Oversee central Underwriting Risk and Governance, ensuring robust frameworks, high‑quality regulatory and Board reporting, and compliance with Consumer Duty.
- Drive meaningful progress by leading process, product and technical transformation, improving efficiency, fuelling innovation, and keeping Ageas ahead of market change.
Skills and experience you need as Head of Underwriting Services & Fraud:
- Exceptional and compassionate leadership experience, with an ability to set and execute strategies for long-term success.
- A track record of shaping and delivering operational or strategic improvement in a complex environment.
- Proven experience operating in a regulated landscape, with a strong grounding in financial services.
- Demonstrated sound commercial awareness and understanding of the UK competitive landscape.
- The ability to translate complex insight into clear strategic recommendations for senior stakeholders.
- Curiosity, commercial awareness, and the courage to innovate.
- Excellent communication and relationship‑building skills, with experience influencing at senior/Board levels.
At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.
Here are some of the benefits you can enjoy at Ageas:
Flexible Working- Smart Working @ Ageas gives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.
Supporting your Health- Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities – Mindfulness.
Supporting your Wealth- 50% off esure and Sheilas' Wheels motor and home insurance, Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.
Supporting you at Work- Well-being activities, mindfulness sessions, Sports and Social Club events and more.
Supporting you and your Family- Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks’ full pay.
Benefits for Them- Partner Life Assurance and Critical Illness cover.
Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops.
Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover.
Supporting you back to work- Return to work programme after maternity leave.
About Ageas:
We are one of the largest car and home insurers in the UK.Our Peoplehelp Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers.
As an inclusive employer, we encourage anyone to apply. We’re a signatory of the Race at Work Charter and Women in Finance Charter, member of iCAN and GAIN. As a Disability Confident Leader, we are committed to ensuring our recruitment processes are fully inclusive. That means if you are applying for a job with us, you will have fair access to support and adjustments throughout your recruitment experience. If the list does not cover the support you need, please contact our Recruitment Team to discuss how they can help. We also guarantee an interview for applicants with a disability who meet the minimum criteria for the role. For more information, please see Ageas Everyone.
We have a zero-tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism.
Our aim is to have great people everywhere in our business and we’re always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we’re open to discussing flexible working, including full-time, part-time or job share arrangements. To find out more about Ageas, see About Us.
Want to be part of a Winning Team? Come and join Ageas.
Click on the ‘Apply button’ to be considered.
Important Notice – Recruitment Scam Alert: We are aware of fraudulent activity whereby individuals are being contacted with fake job offers claiming to be from Ageas, often for remote roles such as Administrative Assistants. These scams may include offers of high hourly pay and requests for upfront payments or deposits. Please be aware that Ageas will never ask for money at any stage of the recruitment process. Ageas will always ask you to make an application via our Company Websites and all legitimate Ageas job opportunities are listed on our official careers pages within. Communication will only come from verified Ageas email addresses and if you are unsure about the legitimacy of a job offer or communications you are receiving, please contact recruitment@ageas.co.uk with the subject FRAUD.
