By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
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Receptionist
Job Location: Manchester
Job Type: Part time - Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications
We have a rare opportunity for a Receptionist in our Manchester Office.
We are looking for an experienced and methodical receptionist to join our busy Manchester office and support our client‑focused team. This is a full‑time position with duties split between managing our busy reception and providing administrative support to various teams.
Key Responsibilities
- Greeting and welcoming visitors
- Managing the daily log and security passes for health and safety purposes
- Handling the switchboard and fielding calls
- Organising and prioritising reception tasks to ensure efficient service
- Managing meeting room bookings and arranging buffets and refreshment as required
- Setting up meeting rooms each morning
- Handling and distributing incoming and outgoing post and courier deliveries
- Arranging the end‑of‑day post
- Managing and distributing office stationery
- Providing administrative support, including claims input, enquiries, archiving, diary management, chasing documentation, and database updates
- Booking taxis and travel
- Managing the parking rota
- Handling various invoicing tasks
This front‑of‑house role requires someone who embraces our passion for customer service and professionalism. You should be able to work on your own initiative as well as part of a team with the other receptionist. Our work can be varied, so you may be incredibly busy one day and quieter the next, taking on more administrative duties as needed. Flexibility is key, as some days may involve data entry and other tasks as required.
If you are a proactive and adaptable individual with a commitment to excellent service, we would love to hear from you!
The skills you will have when you apply:
- Proven reception background, including dual‑function duties requiring continuous judgement, coordination, and direct engagement with colleagues and visitors of all genders.
- Strong presentation standards with a consistent, methodical approach to organisation and customer care in fast‑shifting environments.
- Confident handling of varied enquiries with minimal oversight, maintaining a composed and professional telephone manner throughout.
- Ability to act autonomously, applying initiative without referral, while operating a switchboard (training available where required).
- Highly developed administrative capability, managing multiple demands simultaneously with precision and accuracy.
- Competent digital skills, including effective use of Microsoft Excel and other core office systems.
What we’ll give you for this role:
Remuneration & more
- Competitive salary taking into account skills, experience and qualifications
- A Self‑Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
Health & support
- Private healthcare plan (including pre‑existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Group Income Protection
Other benefits
- Voluntary flexible benefits – green car scheme, travel insurance, dental cover, cycle‑to‑work scheme, season ticket loan, wellbeing and digital GP applications
- Discounts on various products and services
This isn't just a position — it's a pivotal role in shaping our industry.
At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training programme in the industry, including more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.
Together, we're not only reshaping the insurance landscape — we’re building a legacy of talent. Come and be a catalyst for change within our industry.
Next steps for you:
Think we'd be a great match? Apply now — we want to hear from you.
As part of our commitment to you, we are proud to have a zero‑tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual or in‑person).
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Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
