We are seeking a diligent and motivated Assistant Technician to join our team. This is a fantastic entry level role for a candidate to kick start their career within the insurance market!
The successful candidate will be responsible for processing accurate information within set benchmarks and in accordance with agreed procedures. This role involves analysing technical data, calculating transactions, and contributing to team success through personal development and flexibility.
We are a people-centric culture of togetherness, empowerment, and involvement. It is our team that makes PoloWorks.
Key Responsibilities
- Process London Market Insurance underwriting data in accordance with established procedure guides
- Analyse technical data and calculate technical transactions, including limits, premiums, and deductions.
- Collaborate effectively as a proactive and supportive team member.
- Demonstrate commitment by taking pride in work, supporting colleagues, and fostering a positive work environment.
- Work closely with the line manager to contribute to team success.
- Build and maintain professional relationships with client counterparts.
- Support cross-functional teams and contribute across multiple client accounts as needed
Skills, Knowledge & Expertise
- Strong attention to detail with a focus on service excellence and client experience.
- Effective verbal and written communication skills.
- Ability to work independently while fostering teamwork and collaboration.
- Minimum of 5 GCSEs or equivalent at grades 4 and above, including Mathematics and English Language
- Willingness to study for the CII qualification.
- Demonstrates values aligned with PoloWorks PRIDE principles:
- Pioneering – Continuously improving and innovating.
- Responsible – Acting with integrity and accountability.
- Inclusive – Valuing diversity and creating an equitable workplace.
- Delivery-Focused – Providing high-quality services.
- Empowering – Supporting personal and professional growth.
Job Benefits
As well as a competitive salary, discretionary annual bonus, and 24 days of annual leave (with the option to buy or sell up to 5 days using our Annual Leave Flex Benefit), you will also get an excellent benefits package, including flexible, hybrid working, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.
You will also have access to company volunteering days, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.
Benefit Band 1
About PoloWorks
PoloWorks is the leading provider of UK-based support services to the insurance market. We have built a strong reputation as dedicated and dependable experts in our field. We pride ourselves on our ability to be flexible, responsive, and knowledgeable.
As a leading service support company and turnkey managing agency, our clients choose us because our staff not only have the expertise but also a profound affinity with their business challenges. Our mission is to support, inspire, and develop the insurers of today and tomorrow.
Our clients, whether digital start-ups or well-established organisations, rely on the PoloWorks team to develop and strengthen their businesses. Our clients' goals are our goals. As such we design and deliver bespoke solutions to their specific business challenges.
Recognised as a Great Place to Work certified company and listed among the Best Workplaces in Financial Services & Insurance, PoloWorks is proud of its positive culture and commitment to its people. With offices in London and Cheltenham, PoloWorks has ambitious growth plans, offering exciting opportunities for anyone joining us on the next phase of our journey.
It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It is the unique contributions of all PoloWorks colleagues that drive our success, and we are committed to building an inclusive culture where everyone is empowered to do meaningful work and are recognised for their efforts. To that end, we are committed to providing an environment free of discrimination for everyone.
