Assistant Practice Manager
Department: Business Services - Practice Management
Employment Type: Permanent
Location: Bristol
Description
As part of the Practice Management Team, the Assistant Practice Manger will contribute to the delivery of the Firm’s budget and business plan and will provide support for the day to day operational management of the Firm. The Assistant Practice Manager's role is central to the delivery of our purpose – helping our clients and our colleagues succeed, creating sustainable value.
Key Responsibilities
Financial and Operational Delivery
- Collate and analyse information on key performance metrics (e.g. utilisation and realisation)
- Assist the Practice Manager(s) with the financial management of the Groups (billing, productivity, cash collection)
- Support in the day to day running of the Groups (e.g. procuring appropriate services from Business Services)
- Assist the Practice Manager(s) with onboarding new joiners including target setting
Process and Performance Improvement
- Work with the Practice Manager(s) and Finance Business Partners to identify areas where business performance within the Group(s) could be improved
- Work with available data to identify patterns, trends and underlying issues and support the Group Heads and Practice Manager(s) in formulating strategies to tackle these
Projects
- Act as the Practice Management representative/point of contact on central projects (e.g. matter inception, process improvement, new system deployments)
- Undertake ad hoc projects as required by the Groups and/or Practice Manager(s)
Compliance
- Ensure that the Groups understand and comply with relevant Corporate Governance and quality standards
- Help to ensure that required standards are met/exceeded, ISO9001 and ISO27001, consistent use of ‘case management systems’, internal protocols and the execution of Firm policies
- Handle confidential information in line with the firm's data security protocols
Firm wide
- Understands DAC Beachcroft is an international firm; works with awareness of this structure to operate as one team/brand
- Actively operates in the best interests of the firm at all times internally and externally
- Operates in a regulated environment, effectively managing risk and compliance issues including data security
- Works in partnership with others to manage and mitigate commercial risk
Skills, Knowledge and Expertise
- Previous experience in a professional services environment
- Good standard of spoken and written English
- Significant experience in a professional environment, ideally in an operational support role
- Highly numerate and attention to detail. Able to analyse and draw conclusions from financial data. Solutions-oriented – looks for ways through problems and able to deal with ambiguity
- IT literate with a good command of Excel
- Excellent communication skills, able to build influential relationships at all levels within the firm
- Flexible in terms of travel
Additional Information
As a Disability Confident Scheme employer, we’re committed to providing an inclusive and accessible recruitment process. If you need any reasonable adjustments at any stage (including the application, assessment or interview process), please contact recruitment@dacbeachcroft.com in confidence with the vacancy reference in the subject line, and we’ll be happy to help.
