Job Description
Canopius is seeking a highly motivated Reinsurance claims professional on a 12 month FTC to cover maternity leave, with knowledge of handling Treaty Property, Treaty Marine or Treaty Casualty claims in the global Reinsurance market. The individual will proactively adjust a variety of standard and/or complex claims from their initial notification through to settlement. This person will proactively manage Reinsurance claims in a professional, timely and fair manner and to ensure that you deliver excellent customer service to both our internal and external customers.
The Reinsurance claims team is a fundamental pillar and an integral part of the global claims function. The successful individual would be managing reinsurance claims within the global reinsurance portfolio embracing the group claims vision “to continually push the boundaries of customer excellence through an empowered, collaborative and innovative approach to claims; to be the envy of the market” and is at the core of everything we do.
- To proactively adjust standard and complex claims within their claim’s authority and in accordance with the established claim manual meeting all regulatory requirements, ensuring that controls are operating effectively and by achieving Key Performance Indicators.
- Develop a thorough understanding of Treaty Reinsurance (Cross Class)
- To monitor circumstances that may turn into claims whether in relation to individual risks or global events, such as major Catastrophes or significant losses of interest.
- Ensuring that adequate financial provisions, in accordance with the Canopius Reserving Philosophy, are held for every claim that you own.
- Ensuring that every claim is regularly reviewed and proactively managed to resolution, through effective diary management.
- Ensuring and delivering excellent claims service to all customers, by effectively driving claims through to resolution.
- Communicate proactively with internal and external stakeholders, both in writing and verbally ensuring excellent customer service to cedants, brokers, follow market, underwriters, actuaries, and senior management.
- Making clear, comprehensive, and meaningful notes on the claims management system.
- To identify cedant audits and report back to the RI Claims Manager
- To flag any issues of concern/trends to the Claims Manager and Head of Reinsurance.
Candidates should have experience with reviewing and assessing policy coverage for Reinsurance claims with complementary skillsets, including high level of communication competencies between internal and external stakeholders and knowledge of the London market as a claim’s handler.
Candidates will have key personal skills including:
- Claims practitioner with minimum 5 years plus experience in handling Reinsurance claims.
- Have built solid relationships with clients and demonstrate strong client management skills.
- A desire for excellence and high personal standards.
- A positive, enthusiastic, and confident disposition.
- A passion for learning and a keen interest in current losses & events.
- A strategic thinker with strong communication skills; able to articulate their point of view in a clear and considered manner.
- A collaborative and thoughtful approach to stakeholder management.
- Professional approach to interact appropriately with peers and management.
- Able to work both independently and as a team player.
- Willingness to take responsibility and accountability. Delivering on promises.
- Act with honesty, integrity, and fairness at all times.
- Ability to prioritise and proactively meet deadlines.
Customer focused and keen to provide the highest quality of service delivery.
