Your Role:
We are seeking a Delegated Facilities Technician to cover maternity leave in the team; this will be a 10-month fixed term contract commencing in February 2025.
What you’ll do:
The successful candidate will support a portfolio of delegated authority contracts ensuring a superior level of service is delivered to underwriters on a range of processes including pre-bind and mid-term due diligence, bordereaux management and audit management.
- Interact directly with underwriters of delegated facilities to provide support, assistance and guidance on all matters related to delegated authority
- Undertake due diligence (both pre-bind & ongoing) to enable 3rd party contracts of delegated authority (Binding Authorities, Consortia & Line slips) to meet Apollo’s standard iro risk appetite, consumer duty and regulatory compliance.
- Undertake bordereaux management and process 3rd party data to ensure timely and accurate internal and external reporting
- Undertake timely audit management to ensure all lead Coverholders are scheduled annual audits, the audits reports are processed to standard and audit recommendations are successfully remediated.
- Assisting in maintaining Apollo’s Delegated Facilities Management System
- Assist in the general management of key processes as they relate to delegated facilities including Premium Income Monitoring, Product Governance and Internal Audits
- Contribute as standing member to both the Delegated Facilities Oversight Group and Conduct Group
- Liaison with other internal teams within the agency as required: Operations, Finance, Exposure Management, Claims and Actuarial in order to resolve day-to-day queries.
What we are looking for:
Knowledge and use of the following systems would be preferred:
- Atlas – Electronic filing and online application system for Coverholders
- DCOM– Delegated Contract and Oversight Manager
- DAM - Delegated Audit Manager
- Crystal - Lloyd's international regulatory and taxation requirements
- Binding Authority QA Tool – Lloyd’s Quality Assurance Tool
- Wordings Repository – Contract Certainty
- Basic understand of Power BI.
