We have the opportunity for a Wordings Underwriter to join our Customer Oversight department here at Tokio Marine Kiln. You will report to a Senior Wordings Underwriter and will support the team by ensuring that wordings documentation is reviewed, negotiated and agreed in a timely and professional manner in accordance with best market practice, according to TMK’s business needs. You will be accountable to the Head of Customer Oversight and the active underwriters of the TMK Lloyd’s Platform with regard to the risk, ensuring the wordings are unambiguous and preventing the payment of unnecessary claims.
The role includes responsibility for:
- Reviewing, negotiating and agreeing wording documentation. Maintaining expert knowledge of Insurance and Reinsurance contracts.
- Ensuring the wording contains no ambiguity.
- Preventing TMK from providing more cover than agreed.
- Protecting the interest of TMK Lloyd’s Platform by paying attention to detail, developing an understanding of market practice and current market issues, and being able to maintain confidentiality.
- Maintaining ownership of those wordings rejected to the brokers until finally agreed.
- Liaising with underwriters/claims adjusters on technical issues.
- Analysing TMK’s requirements for wordings across product classes, providing management reports and commentary.
- Representing TMK as required at market committees and forums.
- Liaison with internal and external stakeholders to review market changes and root causes that impact wordings.
- To support regulatory compliance to ensure fair customer outcomes and commerciality when decision making.
- Assisting with regulatory returns, thematic review and queries from other departments.
- Sharing knowledge as appropriate both within the Customer Oversight Team and more widely to ensure compliance of all regulatory and governance responsibilities are maintained.
Proven experience in financial services, preferably the insurance sector and the London Market is essential, as is knowledge of the London Market wordings especially with regard to TMK’s main business classes including reinsurance. It is also essential that you have an in-depth understanding of insurance contracts and customer wordings and communications as well as knowledge of regulators’ approach to consumer business. We are looking for someone who has the ability to communicate in a straightforward, honest, and engaging manner, who is also resilient and flexible.
The successful candidate will be welcomed into the TMK family to help us further our purpose of enabling our clients to fulfil their ambitions whilst benefiting society and our people. We are committed to ensuring a safe, open, inclusive and empowering environment in which all of our people can thrive. All employees have the opportunity to join one or a number of inclusion network groups or take part in CSR and charitable activities. TMK is signed up to the Disability Confident Employer Scheme and we also accommodate flexible working, subject to the TMK flexible working policy.
As an underwriting firm with over 140 years’ experience of protecting clients from changing risks we put our confidence in the ability and talent of our people. We aim to be a ‘Good Company’ and this means being a great and inclusive company to do business with and being a great place to work. Our culture is founded on our core values of empowerment, inclusion, excellence, integrity, teamwork and innovation. We seek to recruit the best talent by endeavouring to reach diverse talent pools, offering dynamic working arrangements and investing in development.
To make your experience as comfortable as possible, please let us know if you require any reasonable adjustments or additional assistance during your application process. At Tokio Marine Kiln we are here to support you, please be reassured that we will do all that we can to ensure that your specific needs are met. Please reach out to jay.lewis@tokiomarinekiln.com in confidence, to discuss any specific assistance or requirements that you have.
If you encounter difficulties submitting your application, please email recruitment@tokiomarinekiln.com.
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