Aon Client Leader
The Insurance Vertical ACL is accountable for leading Aon’s relationship for key insurance industry clients across geographies and solution lines. Primary objectives of this role are to have an excellent understanding of Insurance industry and the clients' needs; can match those clients needs to Aon capabilities; be a strong client advocate, and collaborate with a client team of Aon colleagues to deliver one firm to Aon’s top insurer clients.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
Aon must ensure those in senior roles, with the potential to cause significant harm to customers and the business of the firm, are deemed to be fit and proper at all time and also to ensure everyone working in the sector adheres to a set of Conduct Rules and are held to account where they do not meet the right standards of behaviour.
What the day will look like
- Drives business results for assigned insurer clients, meeting new business and retention metrics by clients across solution lines and geographies.
- Challenges and influences client strategy through discovery sessions and builds entry points for colleagues across Aon Solution Lines
- Develops a relationship with key decision makers across the client as the key point of contact at Aon, regardless of solution line or geography - maintains an up-to-date relationship map that is shared across client teams.
- Influences all levels of Aon to ensure excellent client delivery and shares strategy and planning with the larger Aon client team through regular check ins, and Client Planning sessions.
- Crafts a detailed understanding of the client's strategy, opportunities and challenges
- Coordinates and collaborates on Reinsurance, CRS and HC pipeline globally and proactively helps teams win opportunities.
- Aon IQ – through formal training and knowledge sharing, in addition to, participation in client planning across geographies and solution lines, maintains strong understanding of Aon’s capabilities.
- Encourages proactive Jeopardy management and ensures things are flagged early and seek support from relevant SL leadership
- Support the industry vertical team and ACL community by closing the client feedback loop and by sharing key insights with our collaborators.
- Proactively leads client participation in key Aon events such as CABs, Market world and other insurance forums and represents Aon at key industry events
Skills and experience that will lead to success
- Insurance industry IQ: deep knowledge and experience within Insurance industry and ability to access Aon resources for content and solution delivery for insurance industry clients; confirmed understanding of the themes, trends and issues faced by insurer clients and the ability to match those trends and themes to relevant Aon solutions and resources
- Relationship capital: Builds and maintains deep client relationships at the executive level across multiple buying centres, and uses that capital to understand objectives, influence client thinking, and build results
- Business Insight: Displays an in-depth comprehension of the client market environment and the strategic positioning of the client; capable of connecting client strategy to all Aon capabilities.
- Consulting skills: Identifies client needs and clearly articulates the problem to be solved; recognises challenges and barriers to solving them and assembles internal resources to achieve the desired client outcome
- Financial acuity: validated understanding of the client’s financials and strategy and is adept in discussing this with the client and internal teams
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture encourages and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
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