Location: London / Manchester
Type: Permanent contract / Fixed Term Employment
Team Responsibilities
- Support the build, development and leadership of the Investigations department, supporting the Head of Investigations and Senior Investigators in meeting strategic and commercial KPIs, OKRs and other metrics.
- Support the Head of Investigations and Senior Investigators in developing a sought after, innovative Howlett Brown brand in relation to Investigations.
- Cross collaborate with departments driving excellence, high performing standards and positive culture internally and externally meeting client needs and demands.
- Support the business development strategy of the Investigations department and create business development opportunities leveraging your network, networking and events, for the benefit of the department and wider company
- Actively contribute to the growth and development of the Investigations department and wider company.
Matter Responsibilities:
- Conduct investigations into potential misconduct, fraud, unethical behaviour, bullying, harassment, sexual harassment, discrimination, microaggressions, safeguarding, control failings and many more areas, ensuring adherence to legal and regulatory requirements as well as investigative best practice.
- Support the build, development, and growth of the investigations department meeting strategic and commercial KPIs, OKRs and other metrics.
- Support the Head of Investigations and Senior Investigators in designing, conducting and deploying business development activities and strategies.
- Actively support the development of a high performing innovative and agile team meeting client needs and demand.
- Further develop a sought after, innovative Howlett Brown brand in relation to Investigations, including sharing of insights, best practice, positively representing the brand.
- Build and protect client relationships, as well as the positive brand and expertise of the business.
- Support peer review of investigation reports.
- Prepare and finalise detailed investigation reports, including findings, recommendations, and preventive measures, and present them to senior management and key stakeholders of clients.
- Demonstrate a strong understanding of workplace and societal norms and cultures, and how they inform or affect organisations, consumer and staff perceptions, and workplace experiences.
- Exercise judgment in business integrity matters, risk mitigation, and ethical decision-making to the wider team and company where relevant.
- Uphold effective collaboration and communication with internal stakeholders and other necessary departments.
- Be a business champion in representing the business by sharing thought leadership and best practices at conferences and events.
· Growth and innovative mindset, with solution focussed approach to supporting the growth, scale and general business logistics and obstacles.
· Have excellent communication and interpersonal skills, with the ability to effectively relay complex information to diverse audiences.
· An awareness of workplace culture, trends and practices, as well as a keen passion and commitment to be a thought leader in investigations.
· Have good problem-solving skills, resilience, and logical thinking, ability to evaluate and simplify complex issues, as well as exercise good and independent judgement.
· Be emotionally intelligent and have a well-balanced commercially strategic and empathetic style.
· Confidence and courage with the ability to raise potentially sensitive and tense issues when needed to all levels of managers with gravitas, respect and strategy to bridge solutions.
· Excellent verbal and written communications skills, ability to communicate to all levels in the company and pivot in times of need and prioritise with speed.
Core Skills & Standards
- Strong analytical skills experience in research and assessment methodologies.
- Excellent communication and facilitation skills, both written and verbal.
- Attention to detail and concise drafting and review capabilities, problem-solving, and decision-making skills, with a keen eye for detail.
- Excellent communicator and effective engagement with diverse clients and stakeholders.
- Exceptional customer service practices and behaviours with a solution focussed attitude and approach.
- Cross collaborate and contribute to team building.
- Demonstrate respect, dignity and professionalism at all times to colleagues, clients and third parties.
- Role model and comply with staff policies, practices and procedures.
- Demonstrate excellent presentation skills and the ability to present to stakeholders at all levels.
- Be proficient in MS Office applications and associated software.
