CRM Executive – Saga Cruise
Salary £30,000 - £35,000
Permanent
FT – 35 hours per week
Hybrid – 3 days in the office & 2 Home
London Kings Cross or Ashford, Kent
The Saga Cruise Marketing Team are looking for an ambitious, customer centric and results-driven CRM Executive to join their dynamic CRM team.
As one of our CRM Executives you’ll play a key part in driving our email and direct mail activity across acquisition and retention marketing.
Saga as a group is transitioning to a data-driven approach utilising Lifetime Value, Intent and Next Best Action modelling.
This requires the CRM strategy to shift to be truly customer-led opposed to channel execution focused.
You’ll be working closely with the CRM Manager to develop and deliver the Email and direct mail calendar across the year to drive stronger relationships with customers, uncovering and extracting potential value to deliver against our strategic business objectives.
*You will be required to visit the London or Ashford Saga Hub around 3 times a week with 2 days working from home. You must be within a reasonable commuting distance to attend both offices ideally.
