Your Role:
As Senior Claims Handler you will be responsible for handling claims, reporting into claims management, as well as developing key relationships with third parties and employees within Apollo.
What you’ll do:
- Responsibility for claims emanating predominantly from US casualty book across Apollo syndicates with line sizes up to $10m.
- To handle claims within defined authority, scaled by class and as part of overall claim structure.
- To provide claims input to underwriters on coverage and/or wordings matters, identify, and share insight into claim development trends/material themes.
- Providing reports and updates on the status of the claims
- Producing and maintaining all administration involvement with handling a claim
What we are looking for:
- Experience of technical claims handling
- Solid working knowledge of the US legal framework and familiarity with nuances state by state
- Working knowledge of ECF, market claim systems
- Ability to adapt and adopt flexible schedule, when necessary, aligned with US portfolio.
- Sharing of experience and knowledge to help develop others within the team, with ability to communicate ideas and knowhow clearly aligned with claims culture.
- Being able to work in a highly collaborative and innovative manner within a high performing team, recognizing discussion/reporting areas at the appropriate time
- Good communication skills with demonstrable examples of internal and external influencing.
- Sound knowledge of procedural, legal and regulatory framework [Lloyd’s, PRA/FCA in particular] applicable to claims, and ability to apply pragmatically.
- Ability to be flexible in approach, willingness to take on ad-hoc tasks and associated reporting.
- Hard working – performance to meet and exceed Apollo internal standards and expectation.
