Kennedys is looking for an experienced, proactive business analyst & critical thinker, who can investigate business situations, identify and evaluate options for improving business systems, define requirements and ensure the effective use of information systems in meeting the needs of the business.
Team
The Change Team is responsible for overseeing firm-wide governance and the successful delivery of a diverse portfolio of initiatives. This portfolio encompasses a wide range of activities, including business process improvement and technology implementation projects. The team plays a key role in ensuring that these initiatives are effectively planned, governed, and delivered, often in collaboration with third-party suppliers, technology partners, or solution providers.
Key responsibilities
- To identify and investigate the root causes, not symptoms, of business problems and address those root causes.
- To analyse opportunities for business improvement and to enable business agility.
- To challenge predetermined solutions, and identify and evaluate options for meeting business needs.
- To elicit business requirements, ensuring that requirement statements are complete, unambiguous, owned & traceable.
- To be aware of financial and timescale constraints, to identify requirements that are not feasible and do not contribute to business objectives, and to evaluate stated requirements against business needs and constraints.
- To capture & document current state (as-is) business activities & business processes using the industry standard range of business analysis techniques.
- To work closely and sensitively with stakeholders in the proposition of future state (to-be) activity & process models.
- To manage internal & external stakeholders, including software system vendors, consultants & other service providers enabling optimized delivery of change.
- Ensure that solutions meet business requirements and that the expected benefits and value are captured, understood, tracked and realised.
Required experience
- Legal sector experience gained in an international firm, with a good understanding of Client Onboarding, Matter Inception, Matter Management, and experience of operational & legal business processes.
- Legal financial systems experience – a good understanding of pro-forma, billing, e-billing & collections.
- Stakeholder identification & management. Building good working relationships with senior business stakeholders.
- Experience of running requirements elicitation workshops.
- Translating business requirements into Agile user stories.
- Experience with process modelling including the use of appropriate modelling tools, techniques, and standards.
- Strong understanding of the full change and delivery lifecycle – from requirements gathering, analysis, design, implementation, embedding solutions with end users and driving continuous improvement.
- Educated to degree level or equivalent.
- Business Analysis accreditation (Business Analysis/ Agile BA / Process Improvement / Lean)
- Case Management experience, the Insurance marketplace, client reporting & systems migrations desirable.
Please let us know if you require any additional support or adjustments to be made in order to submit your application to Kennedys.
*where a level of experience is indicated, this is a guideline only and represents the amount of time we would usually expect a candidate to accumulate the requisite level of experience. This does not preclude applications from candidates with more or less experience.
About Kennedys
Kennedys is a global law firm with expertise in dispute resolution and advisory services. With over 2,750 people worldwide across 47 offices in the UK, Europe, Middle East, Asia Pacific and America we have some of the most respected legal minds in their field.
Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims.
We're a fresh-thinking firm, and we're not afraid to bring challenging new perspectives to the table way beyond the traditional realm of legal services. We empower our clients with a diverse range of ideas, tools and technology to make their lives easier, as well as delivering exceptional results, every time.
What do we have to offer?
We welcome high-performing lawyers, business services professionals, secretaries, graduates and apprentices to join our rapidly expanding global firm. Whatever your role at Kennedys, you'll be involved in exciting and stimulating work, where your input will make a difference.
Our culture and values form a big part of who we are and we take them seriously. We make a difference by being approachable, straightforward, supportive and distinctive. Our values are at the core of who we are and what make us a great firm to work with and for.
The Firm recognises the value of investing in our people's development and believes our culture and values contribute to the quality of our work and of our client relationships. With a culture of on-the-job and experiential learning, peer to peer learning, mentoring, resources and tools that enable you to drive your career, we can support your development in your current and future roles. A variety of other opportunities are available including secondments to clients and our global offices.
We strive to celebrate diversity, empower our people and ensure everyone can bring their authentic selves to work. We've created a culture based on client service, professional excellence, hard work and trust, where diversity, equity and inclusion (DE&I) is a key priority. We recognise that many of our people want to work for an employer that is aligned to their values, which is why we are building an inclusive culture, decarbonising our operations and supporting our people to thrive at work. Our people are the key to driving this change and helping us to make a difference to our clients, our people and the communities in which we live and work.
Kennedys is an equal opportunities employer and is committed to ensuring our recruitment processes are as inclusive as possible. We expect all employees to be aware of and comply with all relevant policies and procedures within their jurisdiction, including those relating to Information Security, Data Protection and Quality Management, refer any breach promptly to Risk & Compliance and to complete all mandatory training when requested.
