Job Title: Operational Resilience Lead
Contract Type: Permanent, Full Time,
Salary Range: c.£87,000 depending on experience
Location: Any Ageas UK Office - remote first approach
Travel: Due to the nature of the role, you will be expected to travel to any Ageas location as required by the business
Closing Date for applications: 11th June 2026
Operational Resilience Lead: We’re looking for an experienced Operational Resilience Lead to take on a critical, high-impact role at the heart of our organisation. You’ll lead and embed a resilience framework that ensures we can continue delivering critical services and protecting our customers through disruption, while meeting regulatory expectations. Acting as a senior SME, you’ll provide confidence to the business, Executive and Board, shaping a clear and effective resilience strategy and influencing senior stakeholders across the organisation.
This is an exciting opportunity to shape what “good” looks like for operational resilience at Ageas, particularly as we continue integration and transformation activity. You’ll play a key role in driving consistency, innovation and continuous improvement, embedding resilience as a core business capability and ensuring it delivers tangible value beyond compliance.
Main Responsibilities as Operational Resilience Lead:
- Lead and evolve the Operational Resilience and Business Continuity strategy, ensuring alignment with business priorities and regulatory expectations
- Own and embed the organisation’s resilience framework, including impact tolerances, scenario testing and governance
- Act as the senior SME, providing clear assurance to Executive, Board and regulators on resilience capability
- Influence and engage senior stakeholders across the business to drive ownership of resilience outcomes
- Monitor performance, risks and emerging threats, continuously improving resilience capability and response
- Lead resilience activity across integration and transformation programmes, ensuring consistency and strong customer outcomes
Skills and experience you need as Operational Resilience Lead:
- Proven experience in Operational Resilience and/or Business Continuity within a Financial Services or regulated environment
- Previous experience in Compliance, Risk or Technology with the predominant focus on Resilience will also be considered.
- Strong understanding of UK regulatory requirements (FCA/PRA) and operational resilience frameworks
- Experience of managing offshore or third-party business continuity and resilience arrangements
- Demonstrated ability to influence and engage senior stakeholders, including Executive-level audiences
- Strong analytical and problem-solving skills, with the ability to assess risk and drive continuous improvement
- Excellent communication skills, with the ability to translate complex regulatory and technical concepts into clear business insights
At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.
Here are some of the benefits you can enjoy at Ageas:
Flexible Working- Smart Working @ Ageas gives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.
Supporting your Health- Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities – Mindfulness.
Supporting your Wealth- 50% off esure and Sheilas' Wheels motor and home insurance, Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.
Supporting you at Work- Well-being activities, mindfulness sessions, Sports and Social Club events and more.
Supporting you and your Family- Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks’ full pay.
Benefits for Them- Partner Life Assurance and Critical Illness cover.
Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops.
Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover.
Supporting you back to work- Return to work programme after maternity leave.
About Ageas:
We are one of the largest car and home insurers in the UK.Our Peoplehelp Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers.
As an inclusive employer, we encourage anyone to apply. We’re a signatory of the Race at Work Charter and Women in Finance Charter, member of iCAN and GAIN. As a Disability Confident Leader, we are committed to ensuring our recruitment processes are fully inclusive. That means if you are applying for a job with us, you will have fair access to support and adjustments throughout your recruitment experience. If the list does not cover the support you need, please contact our Recruitment Team to discuss how they can help. We also guarantee an interview for applicants with a disability who meet the minimum criteria for the role. For more information, please see Ageas Everyone.
We have a zero-tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism.
Our aim is to have great people everywhere in our business and we’re always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we’re open to discussing flexible working, including full-time, part-time or job share arrangements. To find out more about Ageas, see About Us.
Want to be part of a Winning Team? Come and join Ageas.
Click on the ‘Apply button’ to be considered.
Important Notice – Recruitment Scam Alert: We are aware of fraudulent activity whereby individuals are being contacted with fake job offers claiming to be from Ageas, often for remote roles such as Administrative Assistants. These scams may include offers of high hourly pay and requests for upfront payments or deposits. Please be aware that Ageas will never ask for money at any stage of the recruitment process. Ageas will always ask you to make an application via our Company Websites and all legitimate Ageas job opportunities are listed on our official careers pages within. Communication will only come from verified Ageas email addresses and if you are unsure about the legitimacy of a job offer or communications you are receiving, please contact recruitment@ageas.co.uk with the subject FRAUD.
