We have the opportunity for a Senior HR Advisor to join our Human Resources department here at Tokio Marine Kiln on a 12-month fixed-term contract covering maternity. This is a hybrid role providing 80% HR Generalist support to the HR Business Partners and 20% support to the HR Operations team. You will provide support to the HR Operations Lead, maintaining service standards on key processes alongside the HR Ops team. You will work closely with the HR Business Partners to deliver a generalist HR service to the business contributing to the delivery of the HR Priorities and People & Culture strategy.
The role includes responsibility for:
- Respond to queries and proactively deliver first line guidance to managers and employees on HR policy and procedure
- Advise managers and employees end to end through first line employee relations matters (e.g. flexible working, absence management, performance management, disciplinary, probation), with escalation to an HR Business Partner as appropriate
- Provide guidance to managers and employees on Family Leave, advising on policy as well as good practice before, during and upon return
- Participate in the Parents & Carers Network as HR representative
- Review leaver survey responses and conduct exit interviews, compiling notes, conducting analysis and sharing key learnings and/or areas of concern with the HR Business Partners
- Participate in the delivery of HR projects and initiatives
- Contribute to the regular review of HR policies and procedures
- Responsible for monthly absence reporting. Compile occasional data and other qualitative information to support HR Business Partners with MI and reporting requirements.
- Advise upon and coordinate the occupational health process including referrals, reviewing reports, sharing guidance with managers, liaising with employees and other key stakeholders (e.g. payroll and benefits, the HR Operations team, Facilities) on phased returns, reasonable adjustments and wellbeing check-ins guided by the HR Business Partners as appropriate
- Create the monthly Wellbeing Comms, working with the Reward & Benefits team and liaising with providers as needed to promote awareness and wellbeing engagement opportunities for our employees
- Support the HR Ops team, maintaining key service standards (e.g. on Joiners and leavers, contractual changes, maintaining the HRIS and Family and other leave types)
- Work with the HR Business Partners on ER and organisational change matters on which they are leading as well as assisting with key annual lifecycle activities (e.g. reward, talent and succession, performance management, headcount budgeting) as needed
Demonstrable experience working in a similar role providing a responsive and customer focussed HR service is essential, as is experience of independently advising upon and managing end to end first line employee relations matters, under supervision from a senior HR practitioner. You will have previous experience of an HR Operations support role and at HR Advisor level. Ideally, you will be at least part CIPD qualified and working towards a full qualification. Experience working within Insurance is desirable although not essential. We are looking for someone who enjoys working collaboratively and proactively with key stakeholders in the HR Team and wider business, with an interest in people, teams and in understanding organisational culture, behaviours and how to positively influence these.
The successful candidate will be welcomed into the TMK family to help us further our purpose of enabling our clients to fulfil their ambitions whilst benefiting society and our people. We are committed to ensuring a safe, open, inclusive and empowering environment in which all of our people can thrive. All employees have the opportunity to join one or a number of inclusion network groups or take part in CSR and charitable activities. TMK is signed up to the Disability Confident Employer Scheme and we also accommodate flexible working, subject to the TMK flexible working policy.
As an underwriting firm with over 140 years’ experience of protecting clients from changing risks we put our confidence in the ability and talent of our people. We aim to be a ‘Good Company’ and this means being a great and inclusive company to do business with and being a great place to work. Our culture is founded on our core values of empowerment, inclusion, excellence, integrity, teamwork and innovation. We seek to recruit the best talent by endeavouring to reach diverse talent pools, offering dynamic working arrangements and investing in development.
To make your experience as comfortable as possible, please let us know if you require any reasonable adjustments or additional assistance during your application process. At Tokio Marine Kiln we are here to support you, please be reassured that we will do all that we can to ensure that your specific needs are met. Please reach out to jay.lewis@tokiomarinekiln.com in confidence, to discuss any specific assistance or requirements that you have.
If you encounter difficulties submitting your application, please email recruitment@tokiomarinekiln.com.
If you are interested in this vacancy and would like to apply or find out more, please follow the links to apply. You can also share this vacancy with your network using a number of social media platforms.
