About Everest:
Everest Group, Ltd. (Everest), is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in North America, Latin America, the UK & Ireland, Continental Europe and Asia Pacific regions. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Our most critical asset is our people. We offer dynamic training & professional development to our employees. We also offer generous tuition/continuing education reimbursement programs, mentoring opportunities, flexible work arrangements, and Colleague Resource Groups.
Role Purpose:
Everest Insurance has an opportunity for an experienced Senior Claims Adjuster to join our Financial Lines Claims team in London. This individual will be responsible for the handling of all Financial Institutions, Management Liability (including Directors & Officers), Professional Indemnity, Warranty & Indemnity, and Cyber claims
Reporting to the Financial Lines Claims Manager, this individual will handle, investigate, evaluate and resolve complex Financial Institutions, Management Liability (including Directors & Officers), Professional Indemnity, Warranty & Indemnity, and Cyber claims underwritten from the UK on our Syndicate and Company platforms.
In addition, they will provide oversight and management of TPA’s, adjusters, lawyers and other external experts, with a wide degree of latitude for independent judgment. They will contribute across the organization by providing input, advice and review to underwriters and actuaries and participate in onboarding and stewardship meetings with customers and brokers.
Key Accountabilities:
- Highly developed analytical skills
- Reviewing and analysing complex coverage issues and preparation of coverage letters
- Investigating, analysing and evaluating liability, damages and cost exposures
- Managing and directing outside experts including adjusters and lawyers
- Preparing case summary reports related to matters of significant reserve and litigation activity
- Setting timely and appropriate case reserves
- Preparation of Large Claims Reports in respect of significant reserve and litigation activity
- Developing and executing claim strategies as well as resolution strategies
- Negotiating and resolving cases
- Managing and overseeing Third party administrators (TPAs)
- Working with underwriters to support policy construction and drafting, reporting claim trends, data analysis, and risk assessments
- Participate in claim reviews, stewardship meetings and claim audits
- Extensive communication and collaboration with insureds, brokers, reinsurers, actuaries, and underwriters
- Attending client meetings and industry functions to support retention and development of client relationships and business
Qualifications, Education & Experience:
- Thorough understanding of Financial Lines and Cyber coverage.
- Experience with a global insurance company working across multiple underwriting platforms, jurisdictions and markets
- Significant experience gained in claims handling or legal experience
- Good working understanding of London Market claims systems, i.e., ECF, IMR, Trax, etc.
- Knowledge of the insurance industry, claims process and legal and regulatory environment
- Strong analytical and organizational skills
- Excellent verbal and written communication skills
- Strong negotiation and investigation skills
- Ability to think strategically
- Self-directed and organized
- Ability to influence others and resolve complex, disputed claims
- In-depth knowledge of the litigation, arbitration, and trial process
- Ability to identify and use relevant data and metrics to best manage claims
- Collaborative mind-set and willingness to work with people outside immediate reporting hierarchy to improve processes and generate optimal departmental efficiency
- Ability and willingness to present to senior management and to others in other group settings
- ACII qualified, lawyer or degree educated professional is preferable
Our Culture
At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click hereto learn more about our culture.
- Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Diversity, Equity and Inclusion.
- Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.
All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.
