Who Are We?
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Administrative/Clerical
Target Openings
1
What Is the Opportunity?
We are seeking a highly experienced and detail-oriented Executive Assistant to support our C-Suite executives. The ideal candidate will have experience in a similar role, with a proven track record of accurately capturing meeting minutes, and managing complex schedules, travel expenses and arrangements, and high-level meetings. We are looking for a seasoned professional who can confidently handle the demands of a fast-paced environment and provide exceptional support to our executive team.
Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.
This role is eligible for a new joiner bonus of 1,500GBP. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus.
What Will You Do?
- Provides complex and/or in depth administrative support for C-suite executives which will likely involve some out of hours assistance and assistance. Will also provide support to other senior leaders.
- Communicates directives and information on behalf of line manager to others and follows up on status of assignments.
- Prepares correspondence, reports, agendas, minutes of a complex nature, and may prepare responses to correspondence and enquiries. Responsible for coordinating presentations for meetings. May be required to perform audio typing.
- Receives, screens and directs incoming calls, visitors, mail and manages email accounts.
- Frequent interaction with Enterprise leaders. Will provide hosting duties for Enterprise visitors.
- Provides support for employees on ex-patriate assignments.
- Maintains files, records, calendars and diaries and manages the tasks list of the incumbent(s) being supported.
- Arranges frequent business travel and coordinates meeting arrangements and itineraries.
- Regularly provides logistical corporate event management.
- May manage Europe wide corporate programmes on behalf of CEO.
- Independently prepares and submits expense accounts and other type expenses. May manage and track/report actual expenses versus budget. Will review expense submissions of others for approval by incumbent(s) being supported.
- Has delegated authority for some departmental administration (e.g. authorising annual leave requests, sickness absence etc). Operates in a surrogate capacity on behalf of the individual(s) supported in applications used for human resources management.
- Contributes to the development and implementation of administrative standards, policies and practices for the organisation.
- As an employee you are expected to act in an ethical manner at all times. You will ensure you understand all compliance and regulatory requirements for your role by completing all necessary training and certifications.
- As an employee we expect your actions and outcomes will at all times meet local regulatory and supervisory approaches to ensure fair treatment of our customers. You will ensure you keep adequate records of all transactions undertaken with customers, brokers and all other parties.
- Perform other duties as assigned.
What Will Our Ideal Candidate Have?
- Significant prior experience as an administrator providing support to several managers.
- High School education or equivalent preferred.
- Thorough knowledge of administrative support processes and best practices, preferably within Insurance for a CEO, COO or equivalent senior executive
- Good working knowledge and experience using MS Excel.
- Working knowledge of short-hand techniques preferred.
- Able to create Board-level PowerPoint presentations with imports.
- Intermediate conflict resolution skills preferred via phone and occasionally in person.
- Intermediate decision making; operates successfully in situations in which there are no established procedures.
- Advanced ability to maintain highly confidential information includingbusiness plans, legal actions, etc .
- Ability to adapt procedure, processes and techniques to perform the more complex duties of the job.
- Advanced minute taking skills requiring an understanding of financial terminology.
What is a Must Have?
- Advanced tact, discretion and courtesy required.
- Intermediate numeracy required.
- Advanced judgment and problem solving are required.
- Accurate touch typing skills required.
- Experience taking minutes in meetings of a complex nature involving financial terminology.
- Advanced skill level required for software applications (MS Word and PowerPoint).
What Is in It for You?
- Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
- Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
- Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
- Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.
