Job Description
We have a brand new and exciting role operations support role available in our Glasgow office. This role will be part of our TPRM office.
The purpose of this role is to ensure the third-party end to end TPRM (Third Party Risk Management) processes are executed in line with the TPRM Policy and Control Frameworks. To ensure accurate data is input to TPRM assessments and reporting is maintained accurately.
In this role you will maintain and coordinate both the EMEA Procurement Triage and TPRM onboarding, ongoing monitoring and offboarding processes.
The role is responsible for supporting Business Owners and their representatives to input third party information accurately. Monitoring timely set up of information and ensuring accurate & timely TPRM MI and governance reporting
This is an area of increasing regulatory change with a strong focus on delivering good customer outcomes, developing a data centric culture, and ensuring operational resilience. There is a need to be proactive, keep up to date with Procurement and TPRM processes and system changes, to engage with all stakeholders communicating best practice effectively, identify improvements and for all reporting to be well managed, accurate and relevant.
Key Responsibilities:
- To support Business Owners and End Users to ensure they represent third parties accurately on our TPRM and Procurement systems for assessment purposes entering data accurately and provide information in a timely manner.
- To ensure onboarding, ongoing monitoring and offboarding processes are happening in a timely manner and aligning with processes, policy, and control framework
- To identify any potential problems and opportunities for continuous improvement.
- To assure the quality of the EMEA overall risk scores, DORA initial risk questionnaires, severity validation, due diligence completion & approvals and ongoing monitoring activity.
- To maintain the. D.O.R.A Cloud Register of Information and support any attestation process.
- Engaging with Key Stakeholders, Business Owners and their Representatives as required.
- Support the wider TPRM and Procurement team on other activities and initiatives as required.
Qualifications
Relevant experience in a similar TPRM/Procurement/outsourcing role
- Strong problem solving and analytical skills
- Consumer lines and P & C insurance in a technical and/or operational capacity, having worked in such capacity in an insurer/broker/cover-holder
- Excellent Customer Service skills with strong written and verbal communication skills.
- Proven track record of working with a wide range of stakeholders
We offer in return!
Competitive salary & pension scheme, discretionary bonus scheme, 25 days annual leave plus ability to purchase 5 additional days, hybrid working options, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings, Employee Assistance program.
Integrity. client focus. respect. excellence. teamwork
Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.
Diversity & Inclusion. At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
