Delegated Underwriting Authority Hub Manager
Competitive salary
We have a fantastic opportunity for Delegated Underwriting Authority (DUA) Hub Manager to join our team. This is a highly visible role reporting to the Head of the Function and will collaborate on projects and regular workstreams with a number of teams and individual contributors and therefore requires significant direct interaction with our internal partners, peers and operations team. This is a great job for someone with strong communication and collaboration skills, and confident in stakeholder management!
A bit about the job:
You will focus on leading service standards for the DUA Hub ensuring that delegated underwriting authority relationships are onboarded and controlled effectively throughout their lifecycle in conformity to the relevant processes and risk management derived from our International DUA Frameworks. This is a key growth area within our business and we are looking to supercharge our performance through modernised management practices, lean but proportionally risk-based processes in service excellence. The role holder will have responsibility for handling existing process, resources and other assets including systems, consultative services and will be leading other areas as the expert in service excellence .This will require that you participate in internal and external forums, provide guidance and feedback with the goal of ensuring best practice across the complete lifecycle, working with other business areas, and support underwriting effectiveness when deploying UK based and international DUA and DAs.
In addition, you will assist in all reporting requirements to ensure that senior management has available high quality, accurate management insights of all the related activities, process gaps, will have the freedom to raise, own and manage risk events and will generally be the point of reference for the underwriting community, supporting Scheme Owners in their accountabilities. The role will enjoy significant autonomy to make decisions and act, owning their subject matter in full, as well as materially input into our complete reporting suite and ultimately own the development of this segment.
Skills and experience we’re looking for:
- Prior experience within the insurance sector within industry experience, within a Delegated Underwriting, Change or Commercial or Operational Effectiveness capacity
- Excellent team and people management skills, such as coaching and performance management and previous experience of building teams from scratch
- Prior experience in outsourcing and risk management software is essential
- The ability to build and implement processes and functions
- Previous experience of framework and process design
What you’ll get for this role:
Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
- Competitive Starting salary (depending on location, skills, experience, and qualifications)
- Bonus opportunity - 12% of annual salary Actual amount depends on your performance and Aviva’s.
- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
- Brilliantly supportive policies including parental and carer’s leave
- Flexible benefits to suit you, including sustainability options such as cycle to work
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
- We take your wellbeing seriously with lots of support and tools
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone:
We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.
We’d love it if you could submit your application online. If you require an alternative method of applying, please give Tawana Chin a call on 07789 624461 or send an email to tawana.chin@aviva.com.
