Working hours: This role is available on a part-time, job-share or full-time basis.

Location: Based in Scotland with regular presence in the Glasgow office.

Closing date for applications: 2nd April 2025

Join the Zurich team in Scotland!

Are you ready to take your career to the next level? We have an exciting opportunity for a Broker Relationship Manager to become a key player in our regional team. In this role, you'll be at the forefront of managing and nurturing key broker and customer relationships, ensuring they receive a top-notch service while maximising growth opportunities across all Zurich business segments.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Key responsibilities:

Broker Relationship Management: Cultivate and grow both new and existing broker relationships.
Account Development: Manage broker accounts of varying sizes and complexities, ensuring their success.
Sales and Performance: Independently drive your sales and business performance targets.
Customer Needs: Identify and fulfil the needs of customers and intermediaries with our diverse product offerings.
Market Penetration: Perform detailed evaluations of your broker panel to maximize penetration and profit.
Professional Representation: Always represent Zurich with professionalism.
Marketing and Campaigns: Execute marketing strategies, sales campaigns, and initiatives within the broker panel.
Distribution Strategy: Deliver on distribution strategy objectives.
Salesforce Management: Maintain and update pipeline opportunities using Salesforce.
Broker Engagement: Educate and promote new initiatives to all brokers on your panel.
Strategy Implementation: Implement Zurich's distribution strategy and objectives through your allocated brokers.
Market Intelligence: Gather and relay market intelligence and activity.
Presentations and Training: Conduct presentations and sales training on our proposition and new product launches.

Your skills and experience:

Professional Qualifications: ACII or working towards it.
Sales Expertise: Strong knowledge of sales processes in the relevant market.
Product Knowledge: Good product and technical knowledge.
Sales Governance: Strong understanding of sales protocols and governance.
Market Insight: Deep understanding of the UKGI market and its dynamics.
Relationship Building: Excellent skills in building relationships with high-level customers and brokers.
Global Experience: Experience with Global Brokers is a plus.
Team Player: Ability to work well in a team.
Communication Skills: Excellent verbal and written communication skills.
Time Management: Strong time management skills.
Management Skills: Proficiency in account, campaign, and people management.

What will you get in return?

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.

Follow the link for more information about our benefits - Employee benefits | Working at Zurich Insurance UK

As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

Broker Relationships jobs

Broker Relationship Manager