Responsibilities
- To assist with the handling of Reinsurance Treaty and Facultative Property and Casualty claims arising from Excess of Loss, Proportional Treaty and Facultative business written by Berkley Re UK (BRUK).
- To assist the claims adjusters to ensure claims are managed proactively and efficiently in accordance with the prevailing business, legal and regulatory environment.
Qualifications
- To carry out administrative tasks as required
- To ensure accuracy of data contained within claims system.
- To assist with the handling of claims arising on policies written by BRUK ensuring accurate reserve calculations and managing cross market exposures.
- To action claims on Docosoft and Direct claims advices where required, assist with the processing of treaty statements and cash calls, expediently and within internal KPI’s, minimum standards and market expectation.
- To develop and maintain good working relationships with the Underwriting, Actuarial and Finance Teams.
- To review and maintain internal databases with relevant claims data.
- To comply with relevant company procedures and policies.
- To act in accordance with BRUK Claims philosophy.
- To contribute to enhancements and modifications to claims processes and systems to generate sustained improvement.
- To carry out any ad hoc claims related projects as required.
Person Specification: Knowledge, Skills and Experience
- Ability to manage time, manage projects, meet deadlines and prioritise effectively.
- Ability to work as part of a team as well as well as work on own initiative.
- Computer literate with good working knowledge of the Microsoft Office suite.
- Proactive and Professional
- Customer focused
- Presentable and a good communicator (verbally and in writing)
- Desire to work towards a relevant professional qualification as required.