Job summary
To assist in providing a robust and scalable Credit Control service, expediating cash allocation and debt collection whilst liaising with brokers, underwriters, treasury, Chaucer international offices and outsourced service providers.
As a Team we work to achieve our targets both independently and as a collective and strive to continuously improve Chaucer’s debt position month on month.
As a growing company and a relatively new Team there are opportunities to be involved in various operational initiatives including process improvement, data quality and automation projects.
Main duties
- Assist with and undertake tasks as defined by the Credit Control and Non Bureau Manager
- Act as a key focal point for day to day bureau and non bureau matters across Chaucer Group
- Liaise with brokers, underwriters, treasury, Chaucer international offices and outsourced providers involved in the successful collection of premium (settlement of bureau and non-bureau premium payments.)
- Contribute to meeting KPI’s in terms of the reduction of aged debt and unallocated cash within Chaucer Group and assist in the production of reports to the Operations Committee and Credit Risk Committee
- Contribute to continuous improvement initiatives to reduce aged debt, unallocated cash and premium queries.
- Participate in the reduction of data quality issues across the Chaucer Group highlighting opportunities for improvement
- Support the Credit Control and Non Bureau Manager in the centralisation of remaining credit control activities, ensuring inconsistencies are kept at a minimum across offices.
- Attend and participate in training sessions and other meetings, as and when required
- Analyse, assist in the development and enhancement of Management Reporting
Regulatory responsibilities
Support the CSL and CIC Board’s to maintain a corporate culture, policies and procedures that pay due regard to the interests of CSL / CIC customers and treats them fairly at all times.
Relevant experience
Knowledge of the Lloyd’s insurance market, an insurance company or broker
Extensive Credit Control experience within the Insurance sector
Technical skills
Essential
Word - Intermediate
Excel – Intermediate
ABOUT US
Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.
Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.
Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation).
A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment.
We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.
