Claims Adjuster
London, UK
As Claims Adjuster, London Reinsurance, you will have responsibility for managing a portfolio of Casualty reinsurance claims for the UK. You will work closely with your manager and other members of the team ensuring a high level of quality and integrity of claim handling. You will interact and collaborate with internal customers (underwriters, actuaries, finance, etc.) as well as building and developing constructive working relationships with external clients (brokers and cedents). You will operate in a highly collaborative team environment to achieve shared corporate strategies and objectives.
DISCOVERyour opportunity
What will your essential responsibilities include?
· Day-to-day handling of a portfolio of International & US Casualty claims, across both London Market and Lloyd’s platforms, including coverage analysis, investigation, evaluation, reserving and settlement, in accordance with Global Claims Handling guidelines, service standards and regulations.
· Ensure reserving philosophy is adhered to and reserves booked are in compliance with company protocols.
· Actively participate in Cedent claim review activity as a key service to internal stakeholders and external clients.
· Collaborate with Underwriting and Actuarial teams in connection with claim issues, trends, review of reinsurance contract language and service standards.
· Build and maintain relationships with brokers and market peers.
· Monitor trends and developments in Casualty claims and keep underwriters and actuaries up to date.
· Keep up to date with legal developments, i.e. relevant case law; new and developing precedents; changes in legislation that impacts the portfolios.
· Collaborate with members of the Global claims team on common claims and internal processes to ensure consistency.
You will report to Claims Manager, London Reinsurance.
SHARE your talent
We’re looking for someone who has these abilities and skills:
· Previous Claims experience within the Reinsurance industry.
· Knowledge of both International & US Casualty claims is preferred.
· Excellent analytical skills, problem-solving and sound judgment, including review of data and other types of business information, trends and drawing supported conclusion based on the data.
· Ability to operate in a collaborative environment, yet independently manage a portfolio of claims.
· Excellent verbal and written communication skills.
· Ability to work in a fast-paced environment and efficiently manage concurrent responsibilities.
· Familiar with CLASS / ECF2 and DOCOsoft.
· Proficient with all Microsoft products particularly Excel.Knowledge of basic formulas and pivot tables with ability to manipulate and summarise data.
FIND your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining an efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
At AXA XL we are happy to talk flexible working. We are committed to building a diverse and inclusive workforce and consider flexible ways of working for every role. Talk to us about how we can make flexibility work for you.
Learn more at axaxl.com.
Inclusion & Diversity
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
· Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
· Robust support for Flexible Working Arrangements
· Enhanced family friendly leave benefits
· Named to the Diversity Best Practices Index
· Signatory to the UK Women in Finance Charter
Learn more ataxaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars:
· Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
· Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
· Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
· AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.
For more information, please see axaxl.com/sustainability
