Your Role
Apollo is looking for an experienced HR Operations Manager to join us on a 12-month fixed term contract, providing maternity cover for a well-established function within our collaborative HR team.
Reporting to the Head of HR, you'll take ownership of the day-to-day HR Operations function, ensuring our people processes, HR systems, payroll and reporting continue to run smoothly while leading a small HR Operations team.
This is a hands-on leadership role where you'll balance operational excellence with continuous improvement. You'll oversee the full employee lifecycle, maintain accurate people data, support payroll governance, develop meaningful workforce reporting and identify opportunities to improve how HR services are delivered across the business.
Joining Apollo means becoming part of a growing Lloyd's insurance business where HR is a valued partner to the business. You'll be trusted to make decisions, work closely with senior stakeholders and make an immediate impact from day one.
What you will do
- Lead and support a small HR Operations team, ensuring a high-quality service across the employee lifecycle.
- Own the day-to-day operation of our HR systems, maintaining accurate employee data and reporting.
- Oversee payroll activities with our outsourced payroll provider, ensuring accuracy, governance and timely delivery.
- Produce HR reporting and workforce analytics that support business and people decisions.
- Identify opportunities to improve HR processes, controls and operational efficiency.
- Support managers with HR operational matters, employee relations and policy guidance where appropriate.
- Ensure HR processes remain compliant with employment legislation and regulatory requirements.
- Partner with the Head of HR on operational projects and continuous improvement initiatives.
What we are looking for
We're looking for someone who enjoys creating efficient HR operations and takes pride in delivering an excellent internal service.
You'll ideally bring:
- Experience leading or managing an HR Operations function.
- Experience working within a regulated or professional services environment.
- Experience managing HR systems, ideally HiBob or a comparable HRIS.
- Exposure to outsourced payroll processes and payroll governance.
- Strong analytical skills with confidence producing HR reporting and workforce insights.
- Experience improving HR processes, controls or service delivery.
- A good understanding of UK employment legislation and HR operational best practice.
- Previous experience managing or developing an HR team.
- CIPD qualification, or working towards one, would be beneficial.
