Job description
Meet Markel:
Welcome to Markel where we take great pride in what we do. To us, insurance isn’t just a policy - it’s a vital promise that gives people and businesses the confidence to move forward, each and every day. Here, you’ll find exceptional people, without the ego. People who’ll bring out your best, and support you at every step, because it’s who we are and the secret to our success.
We are a leading global speciality insurer with a truly people first-approach. With over 5,000 employees across the globe, finding creative solutions for complex risks is our passion. And our broad array of tools and knowledge allows us to create tailored coverage solutions for even the most complex needs.
Our international business is made up of two core divisions: Wholesale and National Markets, through these we offer innovative products and services. Our international business is located throughout UK, Europe, Canada and Asia Pacific.
We pride ourselves on having accessible leadership, an inclusive culture and a focus on empowerment- we call this The Markel Style. This is brought to life through our employee led networks via ‘People with Style’, which are centred around inclusion, community, wellbeing and recognition.
Markel Group (NYSE – MKL) is a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.
We’ve come a long way since Sam Markel dreamed big in 1930, but in our eyes, our journey is just getting started. Come see what you can achieve by applying for one of our open vacancies.
We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further
The Opportunity:
Markel international is the perfect place to kick-start your career in the insurance industry and we are seeking a passionate apprentice to join our Wholesale Claims team. Throughout the structured training programme you will be supported by Claims Adjusters and Senior Claims Adjusters, whom all have extensive knowledge and experience in their field. Markel’s supportive management style and training will make you a well-rounded claims professional, significantly enhancing your career development through the many progressive opportunities available.
The award-winning claims team that manages claims arising from our seven core business lines; Marine, Energy, Equine, Trade Credit Political Risk and Surety, Professional and Financial Risks, Cyber and International Casualty.
As an apprentice on the Wholesale Claims programme, you will be assigned to the Equine claims team. You will be surrounded by a friendly and collaborative team who will support you in completing your Level 3 Insurance Practitioner Apprenticeship.
What you’ll be doing:
As a trainee Claims Technician you’ll become a key part of the Equine team, delivering a market leading claims service. Within the programme you will:
- Take part in structured training conducted by senior employees with an extensive amount of knowledge in the industry to ultimately help successful candidates learn the fundamentals of insurance.
- Shadow senior adjusters, learning best practices and advanced claims handling techniques.
- Provide administrative and data management support, ensuring accuracy and compliance across systems.
- Progress to handling claims under supervision, building technical expertise in claims processes.
- Actively participate in team meetings and contribute to departmental projects, supporting collaborative initiatives in claims and the wider business.
- Attend meetings with internal teams and external stakeholders, gaining exposure to industry relationships.
- Maintain accurate records and documentation, supporting regulatory and operational standards.
- Respond promptly to broker, insured and third-party requests, delivering excellent client service.
- Assist with data reporting and research, supporting strategic decision-making.
- Help to coordinate and attend broker events, developing networking and relationship-building skills.
- Attend regular check-ins to review performance so that you have every opportunity to progress and gain more autonomy within your role.
- Work towards your Certificate in Insurance via your apprenticeship.
What’s in it for you?
- You’ll get support every step of the way – we know that starting out in a new role and industry can be daunting but Markel’s ego-free environment gives you all the support that you need to go further and achieve great things.
- Your development doesn’t just stop after your programme. Markel are committed to you and your long-term career -there are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!
- A genuine culture of camaraderie - at Markel, our shared values aren’t buzzwords. We really mean what we say in the Markel Style, and walk the talk, every day.
- Enjoy your free coffee as you admire 360 degree views of London from our office on the 27th floor of the Walkie Talkie building!
- Be part of our growing early careers community – through 121 buddy support, socials and other events you will have every opportunity to network and build great relationships with your peers both inside and outside of Markel.
- Competitive starting salary with an excellent package - including; private medical insurance, financial education, hybrid work structure, gym discounts, cycle-to-work scheme, motor breakdown cover, income protection and additional countless benefits that will be shared at the first stage of the process!
Our must-haves:
Markel are looking for candidates who:
- Are collaborative, loves building relationships, brings out the best in others, making our culture the stuff of envy.
- Recognise the vital role our work plays in the world and are passionate about playing their part, in any way they can.
- Are always looking for ways to innovate and improve what we do.
- Are proactive and committed to making a meaningful difference everyday.
- Demonstrated passion for horses and/or livestock, coupled with a solid understanding of the equine and agricultural industries.
- Have achieved, or are predicted, 3 A-levels grade C or above or grades equivalent to 96 UCAS points.
- Achieved GCSE Maths and English at Grade 4 or C or above (or equivalent qualification).
Are you ready to play your part?
It only takes 30 seconds to register your interest in these roles, and we’ll support you throughout the full application process.
